These texts provide general information. There is no legal advice in specific cases.

Privacy Policy

In the following, we would like to inform you which of your personal data will be requested and stored at CLAUSS and how we deal with that data. We ask that you to read this Privacy Policy regularly because they may change from time to time.


We strive to provide the most services available for anonymous use. Personal data will be used only in accordance with your approval. You always have the option to revoke your consent. Without your explicit consent, we will not pass your details on, unless we are legally obliged to surrender them.

Personal Data

Personal data are information that enables the identification of a person. These include in particular the name, date of birth, address and phone number. Anonymous data are, for example, information that you provide about your preferences or the like. The analysis of these data, which can not be attributed to your person, helps us to ascertain the habits of our users to make our website more user friendly and to adapt to the wishes and needs of our users.

Which data is prompted?

Data is collected by us depending on the type of the used service. For certain services, for example, a registration is essential. In part, we will ask you in surveys to give information. We need them to make our offer more interesting for you and to offer our services up to date.

Who is collecting my information?

Basically, your information given during your visit on our website will be exclusively collected in our databases, unless you are specifically informed. This happens for example in the context of lottery, when the profit distribution is exceptionally made by partner companies. In these cases, of course, you will be informed who collects your data. We point out that some partners (i.e., companies we cooperate with, advertisers and other Internet sites and services that are accessible through our offer) may also collect your data. These companies have their own privacy policies, which are independent of this declaration.

What do we do with your personal and anonymous information?

In most cases, we need your personal information to perform the service. Data you provide us will also allow us to make anonymous statistical surveys on the user habits to adjust the various services to user needs in a standardized form. In addition to the use of personal information to enable the respective services, we also collect anonymous data during the visit of our pages. Thes information are useful for marketing purposes and help to improve the offered services. This makes it possible for us to offer many of our services.

Can I influence the use of my information?

Of course, you have the sole right to decide whether and for what purposes we may use your data. For instance, you have the opportunity to subscribe a newsletter with specific information at different services. You can unsubscribe at any time. Usually, at the end of the newsletter, a link is provided to make it easy to unsubscribe. Furthermore, only you decide whether your data will be forwarded to third parties, or i  we may use your data for consultation, advertising and market research. You can revoked for that also, and cancel your consent at any time, of course. You can also influence the use of cookies. By modifying your browser settings (usually to be found under "Options" or "Preferences" in the browser menu), you have the choice to accept all cookies, to be notified when a cookie is set or to reject all cookies.  If you decide not to accept our cookies, the functionality on our websites may be reduced, and some services may not be usable. Therefre, we ask for your understanding.

Do we share your information with third parties?

We do not sell and rent user data. As far as the transfer of your data for the provision of a service is required, this is done only with your consent. Only in exceptional cases, the use of a service depends on a transfer of your data to our partner companies.  In these cases, you will be informed before the data collection, and you can choose whether you allow the data transfer or if you prefer to refrain from the respective service. Sometimes we are asked by individuals to reveal the identity of our users. We will reveal the personal data of our users only when we are legally obliged to do so. This is the case when state institutions (e.g., law enforcement) require information or we obtain a court order in this regard. Otherwise, we maintain the confidentiality of your identity.

How can I check, correct, or delete my data?

If you have registered to use a service, you will receive a user name and password. By using those, you have access to update your data and delete them, if you no longer wish to use the service. Only at our charged services, we are authorized to store your data long-term for billing purposes.

What are cookies?

Cookies are small amounts of data in the form of text information that the web server sends to your browser. These will be only stored on your hard drive. They can only be read by the server that stored it. They contain information about what you viewed on the website and when. With the help of cookies using the internet may be more effective. The use of cookies follows industry standards. Several Internet providers use them to provide useful features to their customers. Cookies themselves only identify computer's IP address anonymously and do not store any personal information such as your name. Because of such information a natural person can not be individualized easily, the use of cookies is permissible. You have the choice whether you want to allow cookies or not. Changes can be made in your browser settings.

What can you do to prevent that your personal data falls into wrong hands?

Maybe you share your personal data in the context of various services such as chat, in the context of an email-exchange or on your own website. This type of transfer is not covered by the foregoing hints as this is outside our control.  So, always be careful with the publication of your personal data. It is best to always use encryption programs such as PGP (Pretty Good Privacy) when sending mails  to protect your data against unauthorized access by third parties. For more information on PGP, see For the choce of passwirds, youu should also make sure you do not use passwords that can be easily linked with your person. We also recommend that you also should change the passwords in regular intervals.


We reserve the right to change this Privacy Policy in future.

Google Analytics

This website uses Google Analytics, a web analytics service by Google Inc. ("Google"). Google Analytics uses text files so-called "cookies" that are stored on your computer, to help to analyze how users use the website. The information generated by the cookie about your use of the website (including your IP address) is transmitted to a Google server in the USA and stored there.

Google will use this information to evaluate your use of the website, compiling reports on website activity for website operators and providing other with website and internet related services. Google may also transfer this information to third parties if it´s required by law or where such third parties process the information on Google's order.

Google will not associate your IP address with any other data by Google. You can prevent the use of cookies by selecting the appropriate settings on your browser, but we point out that you may not be able to use all features of this website in this case.

By using this website, you agree with the data processing of your personal data by Google in the way described above and for the aforementioned purpose. Data collection and storage can be revoked at any time with effect for the future.

Dear Customers,

for the import of goods there are partially additional costs such as custom duties (outside the EU) and other charges. In countries with authorized resellers we kindly ask you to order directly from our partners. Beyond the sale, these partners also offer special services in their country.

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Our support hotline is available Monday through Friday 7:30 am to 4:00 pm (GMT+1).


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